Easy-to-use, automated technical support...

Digital Lifeline provides an automated solution for common computing problems that offers easy to follow instructions and three levels of customer service support. Customers can choose from Self Service, Assisted Service via asynchronous chat with a Technical Service Representative or they can call using our Toll Free 800 phone number.

No more waiting on the phone for technical support...

Digital Lifeline's Self Service feature provides customers with the tools to easily identify and correct many common problems. Regardless of where or when your customer experiences a problem, Digital Lifeline is always standing by. When on-line, customers have added peace-of-mind knowing that an A+ rated Digital Lifeline Support Analyst is always "a click away".

Advanced Technical Degree not required...

Best of all, customers can find solutions written in plain English. Most Self Service solutions also include an automated feature allowing the customer the choice of "one click" problem resolution. Customers who are unable to resolve their problem using Self Service or do not feel comfortable with computer diagnostics have the added benefit of a Support Technician's skills through web-based chat. Check out DLL's features.